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Leopold
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F@*&!#g Website!!!

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F@*&!#g Website!!!

Post by leopold on Tue May 22, 2018 11:05 am

Christ, if I ever hated this new City website before, then my distaste for it has been massively surpassed this morning!  Trying to relocate a season ticket seat appears to require a level of effort which would make climbing Everest look like having a lie-in with a cup of coffee and some relaxing music on the stereo.

Three browsers, all whining for a Flash upgrade (and yet all running the very latest version of said) once you've waited ages for the queue to die down.  No option to use a tablet or phone of any description.  And the only other recourse, the phone, necessitating hanging on the line for hours, costing you plenty of your hard-earned while you listen to your place in the queue descend slower than a feather caught in an updraft.

Do they even test this shit before they put it out there?
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leopold
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Re: F@*&!#g Website!!!

Post by Topdawg on Tue May 22, 2018 11:21 am

I had that update your flash bollocks too. Didn’t think I’d be 1,008 in the queue just to get on the website!
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Re: F@*&!#g Website!!!

Post by Topdawg on Tue May 22, 2018 11:22 am

Wankers. I got there and it ducked me around so had to start again. 1,039 on the queue this time
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Re: F@*&!#g Website!!!

Post by Topdawg on Tue May 22, 2018 11:23 am

Different browser and sling to update flash again
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Re: F@*&!#g Website!!!

Post by Topdawg on Tue May 22, 2018 11:27 am

Right pissed off now. Useless wankers. And we’re paying more for them to be shit
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Re: F@*&!#g Website!!!

Post by leopold on Tue May 22, 2018 11:32 am

If you use IE and ignore the message, it eventually loads anyway. Sort of. And it crashes, a lot. It's taken me half an hour to view three blocks.
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Re: F@*&!#g Website!!!

Post by Topdawg on Tue May 22, 2018 11:48 am

I’ve given up now. I don’t want to use IE. I have safari, Firefox and chrome. It starts loading and the. Keeps asking me to update flash. 

Would have been nice to move just a few rows down so my knees took less of a battering with those stairs
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Re: F@*&!#g Website!!!

Post by leopold on Tue May 22, 2018 6:29 pm

I eventually got to choose a seat roughly where I wanted it and selected it.  And the wheel of disappointment span for the next two hours.  Christ knows whether it worked or not as I'm now struggling to get back onto the site.

I'm sure this was much quicker when I moved stands a few years ago.
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Re: F@*&!#g Website!!!

Post by leopold on Tue May 22, 2018 6:36 pm

Topdawg wrote:I’ve given up now. I don’t want to use IE. I have safari, Firefox and chrome. It starts loading and the. Keeps asking me to update flash.
It does the same on all browsers, although IE ignores it eventually and loads the page.  Maybe you should spend less time with the IE naysayers and use what works...
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Re: F@*&!#g Website!!!

Post by Moonchester on Tue May 22, 2018 6:57 pm

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Re: F@*&!#g Website!!!

Post by leopold on Tue May 22, 2018 9:38 pm

Keep it under your hats, but it looks like the website is still processing relocations...  Although it doesn't appear to have amended the price of my lad's seat, which I'll take up with them tomorrow.
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Re: F@*&!#g Website!!!

Post by Topdawg on Wed May 23, 2018 3:05 am

Managed to get into the relocation area but nothing available without having to spend another £325 minimum it would seem. But it's all fucked up. tried to pick a different seat and it wasn't having it and failed again.
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Re: F@*&!#g Website!!!

Post by Topdawg on Wed May 23, 2018 11:49 am

At last, relocation sorted but not exactly how I wanted it!!!

Wanted to buy a season card for my youngest lad but couldn't get 3 seats together unless I moved right to the back of the stand. I had wanted to move forwards so I didn't have to climb up and down those bloody steps Razz
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Re: F@*&!#g Website!!!

Post by shakencity on Wed May 23, 2018 1:49 pm

Stop whinging Ray, it'll keep ya fit.lol
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Re: F@*&!#g Website!!!

Post by Topdawg on Wed May 23, 2018 2:12 pm

shakencity wrote:Stop whinging Ray, it'll keep ya fit.lol
It's Andy that can't hack those stairs when he comes with me. Poor lad has to go down for a ciggy/piss a couple fo times a game
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Re: F@*&!#g Website!!!

Post by leopold on Wed May 23, 2018 3:09 pm

Hah, relocation completed and well outside of the window cheers

It eventually all went through at quarter to ten last night and this morning I called the supporter services and they changed the price of the seat manually to the correct one. Eventually. The woman I spoke to was going to charge £400 for a £260 seat, completely overlooking the fact it's an 18-21 ticket, until I pointed it out to her.  Net result, one happy lad who can now afford his own ticket instead of sponging off me!
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Re: F@*&!#g Website!!!

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